Enquiry information
When you use the booking or contact form, we collect the details you enter, such as your name, email address, phone number, event plans and message. If you submit a custom print design, we also store the artwork so authorised staff can review it for your event. We use your details to respond, prepare a quote and discuss your event. An enquiry does not subscribe you to marketing.
Storage and access
Enquiries are stored in the website’s database and can be reviewed by authorised iCanvas staff. Our hosting provider processes the data to operate the website. If email notifications are enabled, an email delivery provider also processes enquiry details to notify the team.
Technical data and media
The website uses a short-lived hashed network identifier to limit repeated form submissions. Staff sign-in uses authentication cookies. Videos are loaded from Vimeo when you choose to open the player; Vimeo then handles playback data under its own privacy policy. Social links take you to the respective provider.
Optional measurement
If you allow measurement, Google Analytics measures page visits and successfully saved enquiries, and Google Ads measures successful enquiries attributed to advertising. We send the enquiry type and broad city category, not your name, email, phone number, venue, artwork or message. These services use cookies, advertising click identifiers and technical usage data. We do not send form contents or enable personalised advertising. You can decline or change your choice using Measurement preferences in the footer. Declining does not affect your enquiry.
Your choices
Contact iCanvas to ask about your information, correct enquiry details or request deletion. Include your enquiry reference where available. Avoid submitting sensitive personal information that is not needed for your event.
Contact
hello@icanvasbooth.com.au
+61 468 568 044
9–11 Wollongong Rd, Arncliffe NSW 2205